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Frequently Asked Question
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MoceanAPI FAQs
MoceanAPI FAQs
What is the maximum characters per SMS I can put into the message?
Is there a limit to how many numbers I can send at one time?
What format does my phone number need to be in?
Can I send long message content?
Is Failure message being charged?
Is PayPal / credit card payment accepted from my country?
How many SMS test credits can I get?
Do I have to pay a set-up charge or monthly fees?
What is the difference between Charge Per Success and Charge Per Attempt?
What forms of payment do you accept/ how can I make payment?
What is Verify Charge per Attempt?
What is Charge per Conversion?
Can I send international messages?
Do I get notified when my credits are going to expire?
What is Number Lookup?
Will number lookup attempts alert phone owners?
Can I send SMS with non-registered Sender ID to Singapore Mobile Subscribers?
What are the features and restrictions of SMS services in the United States?
How long does it take to credit my account once I paid?
How can I check the SMS rate of every country?
Can I export the broadcast report for internal record purpose?
Is it possible for me to use my own Sender ID?
Will I be charged any set-up fees or monthly fees?
Do I get notified when my credits are low?
Does your service support multilingual messaging, such as Chinese, Spanish, Arabic language etc?
Would it be possible for me to view the delivery status of a sent SMS?
Am I able to send international messages using your service?
Do you have 24x7 support service?
What is the validity period for the SMS Credits?
How is WhatsApp different from WhatsApp Business?
What happens if I send a WhatsApp message to a WhatsApp user that has blocked me?
Does my MoceanAPI WhatsApp number need to be in the same country as my recipients?
What is a Service Conversation?
Can I have buttons in my WhatsApp messages templates?
How to send an interactive product or product list messages on Mocean WhatsApp API?
Getting Started with MoceanAPI for WhatsApp
Why was my WhatsApp message template rejected?
WhatsApp Conversation
What is the maximum number of phone numbers a WhatsApp Business Account (WABA) can register?
WhatsApp commerce policy
Can I update my WhatsApp business profile information?
How do I use the WhatsApp embedded signup process in my MoceanAPI Dashboard Account?
WhatsApp message templates
What types of businesses are able to use the Whatsapp Business platform?
What are WhatsApp utility templates used for?
What are the benefits of WhatsApp Business API?
What are WhatsApp marketing templates used for?
Can I migrate my phone number from previous WABA to MoceanAPI WABA?
What are WhatsApp authentication templates used for?
Do we have documentation for MoceanAPI WhatsApp?
Can I reject or block incoming messages to my WhatsApp number?
Can I migrate my phone number from previous WABA to MoceanAPI WABA?
What features are supported in our MoceanAPI for WhatsApp?
What is MO URL Webhook?
How does the charging process differ between the trial and live periods?
Do I need a Virtual Number to send 1-Way SMS?
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