I tested WhatsApp marketing messages to US numbers, but the messages were not delivered. Why?

Starting April 1, 2025, META has temporarily paused the delivery of all marketing template messages to WhatsApp users with United States phone numbers (numbers with the +1 dialing code and a US area code). Therefore, we recommend using SMS to send your marketing messages to ensure delivery.

For further assistance, do raise a support ticket with our Support Team at support@moceanapi.com.


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