Try the following:

• Confirm that the MCP server is connected and that the expected tools are listed.
• Ask explicitly: Use mocean-docs and retrieve the operation before writing code.
• Confirm that the Skill is installed in a location supported by the agent.
• Start a new session after changing MCP or Skill configuration.
• Use a prompt that clearly matches the task, such as Use the Mocean SMS Skill to add delivery-report handling.
• Ask the agent to name the operation ID or Skill it used.
• Compare critical fields and behavior with the Mocean API Reference.
• Treat generated output as a draft and run the project's tests with mocked requests.

If the server returns an incorrect contract, a Skill contains incorrect guidance, or setup still fails, record the client name and version, the tool or Skill name, the prompt, the expected result, and a sanitized copy of the actual result. Do not include credentials or confidential source code. Then contact Mocean support.