Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines
Ensure that your customers are reachable
By asking your customer to provide a phone number — and then validating the legitimacy of that number — you can minimize fraud while ensuring that you have a way to contact that customer in the future.
By periodically validating the numbers in your customer database, you can be sure that customer numbers are still reachable, reducing delivery errors when running SMS or voice-based marketing campaigns.
Validating information enables you to distinguish mobile from landline numbers — ensuring that you don’t try to send text messages to landlines if reaching out via SMS.
Programmable elements used in this solution
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