Support > Frequently Asked Question > SMS Related > I signed up for a trial account and tested sending SMS to a Pakistan number. Why was it not received?

I signed up for a trial account and tested sending SMS to a Pakistan number. Why was it not received?

Please be informed that due to local regulations, SMS delivery to Pakistan requires sender ID registration.

Kindly contact support@moceanapi.com for more information and assistance with registering your sender ID.

For further assistance, do raise a support ticket with our Support Team at support@moceanapi.com.

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