SMS FAQs

• What is the maximum characters per SMS I can put into the message?
• Is there a limit to how many numbers I can send at one time?
• What format does my phone number need to be in?
• Can I send long message content?
• Is Failure message being charged?
• How many SMS test credits can I get?
• Can I send international messages?
• Can I send SMS with non-registered Sender ID to Singapore Mobile Subscribers?
• How can I check the SMS rate of every country?
• How long does it take to credit my account once I paid?
• Do I get notified when my credits are low?
• Would it be possible for me to view the delivery status of a sent SMS?
• What is the validity period for the SMS Credits?
• Am I able to send international messages using your service?
• Do I need a Virtual Number to send 1-Way SMS?
• What is MO URL Webhook?
• Can I send SMS with shortener URL to United States (USA)?
• What is Forbidden message categories for SMS in the USA/Canada?
• Can I utilize my personal mobile or landline number as the sender for SMS to the USA?
• USA Toll Free Number (TFN) SMS delivery features?
• I am currently having an USA / Canada TFN / 10DLC from another provider. I want to use the same number on your platform. Is that possible?
• How do I go about obtaining or purchasing a Toll Free Number in the USA/Canada?
• I would like to send my content to the USA and Canada, but it has been changed to 'Customer ABC just booked an appointment'. May I know why?
• I attempted to send messages to USA numbers, but they failed to be delivered. Why?