Enable your mobile customers to open support tickets and engage via SMS
Support customers anytime, anywhere
Empower your customers to access support without them having to call and wait on hold. Improve customer satisfaction by enabling them to create tickets and interact with you via SMS.
SMS provides a direct, frictionless channel for engaging customer support. And, because recipients engage via SMS faster and at higher rates than any other messaging channel, your responses are seen and acted upon more quickly.
SMS ensures that your customers can engage support directly, no matter where they are, even if they don’t have a mobile support app on their phone.
Programmable elements used in this solution
You might also like...
Connect your users via text message privately.How it works
Verify users by reaching their mobile device with SMS or voice codes.How it works
Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines.How it works