Phone Number Validation

Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines

Benefits

Ensure that your customers are reachable

Real numbers only

By asking your customer to provide a phone number — and then validating the legitimacy of that number — you can minimize fraud while ensuring that you have a way to contact that customer in the future.

Clean database

By periodically validating the numbers in your customer database, you can be sure that customer numbers are still reachable, reducing delivery errors when running SMS or voice-based marketing campaigns.

The right channel

Validating information enables you to distinguish mobile from landline numbers — ensuring that you don’t try to send text messages to landlines if reaching out via SMS.

Building Block

Programmable elements used in this solution

Send SMS to customer
Documentation

Related Use Case

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Together we can do so much.