{"id":353,"date":"2023-04-25T08:57:19","date_gmt":"2023-04-25T08:57:19","guid":{"rendered":"https:\/\/moceanapi.com\/blog\/?p=353"},"modified":"2025-11-17T10:18:49","modified_gmt":"2025-11-17T10:18:49","slug":"how-to-setup-woocommerce-sms-order-notification","status":"publish","type":"post","link":"https:\/\/moceanapi.com\/blog\/how-to-setup-woocommerce-sms-order-notification\/","title":{"rendered":"How to send WooCommerce SMS Order Notification in less than 3 minutes"},"content":{"rendered":"\n<p>In our previous article, we taught you <a href=\"https:\/\/moceanapi.com\/blog\/how-to-send-sms-in-wordpress-in-3-simple-steps\/\" data-type=\"post\" data-id=\"327\">how to send SMS in WordPress<\/a>. Now we&#8217;ll teach you and guide you through the entire process of how you can send WooCommerce SMS Order Notification to your customers. The SMS sent here are considered as transactional SMS. In layman&#8217;s term, transactional SMS are automated text messages that are sent in response to a trigger (Order placed, status changed, etc)<\/p>\n\n\n\n<p>We have a video tutorial as well, if you prefer to watch a video. You can find it <a href=\"https:\/\/www.youtube.com\/watch?v=09nAULEf6tE\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#step-1-install-mocean-api-order-sms-notification-for-woo-commerce\">Step 1: Install MoceanAPI Order SMS Notification for WooCommerce<\/a><\/li><li><a href=\"#step-2-connect-mocean-api-to-word-press\">Step 2: Connect MoceanAPI to WordPress<\/a><\/li><li><a href=\"#step-3-configure-admin-sms-order-notification\">Step 3: Configure Admin SMS Order Notification<\/a><ul><li><a href=\"#send-sms-order-notification-to-administrator\">Send SMS Order Notification to Administrator<\/a><\/li><\/ul><\/li><li><a href=\"#step-4-configure-customer-sms-order-notification\">Step 4: Configure Customer SMS Order Notification<\/a><\/li><li><a href=\"#step-5-test-woo-commerce-sms-order-notification\">Step 5: Test WooCommerce SMS Order Notification<\/a><\/li><li><a href=\"#track-sms-status\">Track SMS status<\/a><\/li><li><a href=\"#frequently-asked-questions-faq\">Frequently Asked Questions (FAQ)<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-install-mocean-api-order-sms-notification-for-woo-commerce\">Step 1: Install MoceanAPI Order SMS Notification for WooCommerce<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to WordPress Plugins on your left sidebar in your admin panel<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"198\" height=\"568\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-40.png\" alt=\"Wordpress Sidebar\" class=\"wp-image-331\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-40.png 198w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-40-105x300.png 105w\" sizes=\"(max-width: 198px) 100vw, 198px\" \/><\/figure>\n\n\n\n<p>2. Search for&nbsp;<strong>Mocean<\/strong>&nbsp;and install&nbsp;<strong>MoceanAPI Order SMS Notification for WooCommerce<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1024\" height=\"244\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-1024x244.png\" alt=\"Searching for MoceanAPI plugin\" class=\"wp-image-330\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-1024x244.png 1024w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-300x72.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-768x183.png 768w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-1536x366.png 1536w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-39-2048x488.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Click on&nbsp;<strong>Install Now<\/strong>&nbsp;&amp;&nbsp;<strong>Activate<\/strong>&nbsp;the plugin after you\u2019ve installed.<\/p>\n\n\n\n<p>4. You will now see the app under&nbsp;<strong>Settings \u2013 &gt; MoceanAPI SMS Setting<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"378\" height=\"335\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-41.png\" alt=\"MoceanAPI plugin\" class=\"wp-image-332\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-41.png 378w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-41-300x266.png 300w\" sizes=\"(max-width: 378px) 100vw, 378px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-2-connect-mocean-api-to-word-press\">Step 2: Connect MoceanAPI to WordPress<\/h2>\n\n\n\n<p>There are 2 options to connect to MoceanAPI<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>1.1 Connect via API Token<\/p>\n\n\n\n<p>Generate a&nbsp;<strong>MoceanAPI Token<\/strong>&nbsp;from&nbsp;<a href=\"https:\/\/dashboard.moceanapi.com\/dashboard\" target=\"_blank\" rel=\"noreferrer noopener\">MoceanAPI Dashboard<\/a>. Register an account&nbsp;<a href=\"https:\/\/dashboard.moceanapi.com\/register?fr=monday_apps\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>&nbsp;in less than 5 minutes if you don\u2019t already have one.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"200\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84-1024x200.png\" alt=\"\" class=\"wp-image-761\" style=\"width:727px;height:auto\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84-1024x200.png 1024w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84-300x59.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84-768x150.png 768w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84-1536x300.png 1536w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-84.png 1595w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p>1.2 Connect via API Key and Secret (legacy)<\/p>\n\n\n\n<p>Get your&nbsp;<strong>MoceanAPI Key and Secret<\/strong>&nbsp;from&nbsp;<a href=\"https:\/\/dashboard.moceanapi.com\/dashboard\" target=\"_blank\" rel=\"noreferrer noopener\">MoceanAPI Dashboard<\/a>. Register an account&nbsp;<a href=\"https:\/\/dashboard.moceanapi.com\/register?fr=monday_apps\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>&nbsp;in less than 5 minutes if you don\u2019t already have one.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"410\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-42.png\" alt=\"MoceanAPI dashboard\" class=\"wp-image-333\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-42.png 889w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-42-300x138.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-42-768x354.png 768w\" sizes=\"(max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>2. Copy and paste your&nbsp;<strong>API Token<\/strong> \/ <strong>API Key<\/strong>&nbsp;and&nbsp;<strong>API Secret<\/strong>&nbsp;into the settings field and also fill up the&nbsp;<strong>Message From<\/strong>&nbsp;and&nbsp;<strong>Default Country<\/strong>&nbsp;field<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"673\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-85-1024x673.png\" alt=\"\" class=\"wp-image-762\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-85-1024x673.png 1024w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-85-300x197.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-85-768x504.png 768w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-85.png 1122w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Save the changes once you\u2019re satisfied with your configurations<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-3-configure-admin-sms-order-notification\">Step 3: Configure Admin SMS Order Notification<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"send-sms-order-notification-to-administrator\">Send SMS Order Notification to Administrator<\/h3>\n\n\n\n<p>1. Navigate to <strong>Admin Settings <\/strong>tab<\/p>\n\n\n\n<p>2. Configure when you&#8217;d want to receive SMS notification whenever the order status changed. In my case, I configured all.<\/p>\n\n\n\n<p>3. Modify the SMS Message you&#8217;d to receive.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"903\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-52.png\" alt=\"MoceanAPI admin sms order notification configuration\" class=\"wp-image-355\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-52.png 729w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-52-242x300.png 242w\" sizes=\"(max-width: 729px) 100vw, 729px\" \/><\/figure>\n\n\n\n<p>4. Click on <strong>Save Changes<\/strong> once you&#8217;re done<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-4-configure-customer-sms-order-notification\">Step 4: Configure Customer SMS Order Notification<\/h2>\n\n\n\n<p>1. Navigate to <strong>Customer Settings <\/strong>tab, you&#8217;ll need to configure when would you like to send the SMS notification to your customers based on the woocommerce order status.<\/p>\n\n\n\n<p>2. Configure the SMS templates you want your customers to receive according to the order status. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"772\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-53.png\" alt=\"MoceanAPI Customer sms order notification configuration\" class=\"wp-image-356\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-53.png 856w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-53-300x271.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-53-768x693.png 768w\" sizes=\"(max-width: 856px) 100vw, 856px\" \/><\/figure>\n\n\n\n<p>Once you&#8217;re satisfied, click on <strong>Save Changes<\/strong><\/p>\n\n\n\n<p>Voil\u00e0, you&#8217;ve successfully configured WooCommerce SMS Order Notification. Now it is time to test your configurations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-5-test-woo-commerce-sms-order-notification\">Step 5: Test WooCommerce SMS Order Notification<\/h2>\n\n\n\n<p>Ensure your customer has filled up their <strong>Phone<\/strong> and <strong>Country<\/strong> in their <strong>User Profile<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"793\" height=\"376\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-54.png\" alt=\"User country and mobile number\" class=\"wp-image-357\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-54.png 793w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-54-300x142.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/image-54-768x364.png 768w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Place or create an <strong>Order<\/strong> in Woocommerce<\/li>\n\n\n\n<li>Now change the status to the one you have configured to send SMS Notification on.<\/li>\n\n\n\n<li>Click on <strong>Update<\/strong> once you&#8217;re done.<\/li>\n\n\n\n<li>Two SMS will be sent depending on your configurations (One to your customer who placed the order and One more to you, admin) and you can verify it in the <strong>SMS Outbox<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"168\" src=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1-1024x168.png\" alt=\"Send WooCommerce SMS Order Notification\" class=\"wp-image-359\" srcset=\"https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1-1024x168.png 1024w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1-300x49.png 300w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1-768x126.png 768w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1-1536x253.png 1536w, https:\/\/moceanapi.com\/blog\/wp-content\/uploads\/2023\/04\/temp-1.png 2019w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"track-sms-status\">Track SMS status<\/h2>\n\n\n\n<p>After you\u2019ve sent an SMS, you probably would want to know whether the SMS was sent successfully or failed.<\/p>\n\n\n\n<p>You can track the status of the SMS from the&nbsp;<strong>SMS Outbox<\/strong>&nbsp;tab.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"frequently-asked-questions-faq\">Frequently Asked Questions (FAQ)<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Can I get Test Credits ?<br><\/strong>We provide a free testing account that comes with 20 trial credits.<\/li>\n\n\n\n<li><strong>Can I send international messages?<br><\/strong>Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.<\/li>\n\n\n\n<li><strong>What is the maximum characters per SMS I can put into the message?<br><\/strong>160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)<\/li>\n\n\n\n<li><strong>Is there a limit to how many numbers I can send at one time?<br><\/strong>There is no limit on numbers to be sent in one go.<\/li>\n\n\n\n<li><strong>What format does my phone number need to be in?<br><\/strong>Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In our previous article, we taught you how to send SMS in WordPress. Now we&#8217;ll teach you and guide you through the entire process of how you can send WooCommerce SMS Order Notification to your customers. The SMS sent here are considered as transactional SMS. In layman&#8217;s term, transactional SMS are automated text messages that&#8230;<\/p>\n","protected":false},"author":1,"featured_media":369,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[18,19,15],"tags":[],"class_list":["post-353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wordpress","category-content-management-system-cms","category-crm"],"_links":{"self":[{"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/posts\/353"}],"collection":[{"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/comments?post=353"}],"version-history":[{"count":12,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/posts\/353\/revisions"}],"predecessor-version":[{"id":825,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/posts\/353\/revisions\/825"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/media\/369"}],"wp:attachment":[{"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/media?parent=353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/categories?post=353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moceanapi.com\/blog\/wp-json\/wp\/v2\/tags?post=353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}